Privacy Policy

Last updated: June 17, 2026

Introduction

At NEXUS, the processing and privacy of our users' information is a priority. This policy describes how we collect, use, share, and protect your personal information when you use our services, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect the following categories of data:

  • Identification and Contact Data: Name, email address, and phone number that you provide directly when registering, requesting information, or using our services.
  • Technical and Browsing Data: IP address, browser type and version, operating system, unique device identifiers (such as Apple's IDFA or Android's AAID), cookie data, and advertising identifiers, automatically collected when interacting with our site or application.
  • Interaction and Usage Data: Information about your activity on our services, such as pages visited, time spent, links clicked, and interactions with our content or ads.

2. Purposes of Processing and Legal Bases

We process your personal data for the following purposes:

  • Service Provision and Maintenance: To manage your account, provide customer support, and ensure the operation of our services.
  • Analysis and Improvement: To analyze usage trends, perform technical diagnostics, and improve the quality and functionality of our services.
  • Marketing and Personalized Advertising: To show you commercial communications and relevant ads based on your interests and profile, after obtaining your explicit consent when legally required. This includes creating custom audiences and measuring the effectiveness of our campaigns.
  • Legal Obligations: To comply with applicable legal, tax, or regulatory requirements.

3. Security and Third Parties

We implement appropriate technical and organizational measures, such as TLS encryption in transit and firewalls, to protect your information against unauthorized access, alteration, or destruction.

For the purposes described above, we may share your data with the following types of third parties, acting as Data Processors:

  • Analytics and Advertising Providers: We use third-party tracking technologies (such as pixels, cookies, and SDKs), including Google Analytics, Google Ads, and Meta Platforms, Inc. (Facebook/Instagram). These tools help us measure the effectiveness of our services, display ads, and personalize your experience. These providers may combine the information we share with other data they hold about you according to their own privacy policies.
  • Infrastructure and Service Providers: Companies that provide us with web hosting, email management, and customer support services.

4. Data Retention and Deletion Policy

Necessity Principle and Timeframes

We do not retain your personal data longer than necessary to fulfill the purposes for which it was collected.

  • Account Data: Retained while you maintain an active relationship with us. After 3 years of inactivity, we will delete or anonymize it.
  • Marketing Data: Processed until you withdraw your consent or unsubscribe from our communications.
  • Technical Data (Cookies/IDs): Retained according to their specific function and the timeframes defined in our Cookie Policy, based on regulatory guidelines.

Deletion Procedure

At the end of the retention period, we will securely delete your data from our active systems or irreversibly anonymize it. You may submit a data deletion request to info@nexuspatiotech.com.

Periodic Review

We annually review our retention periods to ensure they remain proportionate and appropriate to the purpose.

5. Updates to this Policy

We may update this privacy policy periodically. We will notify you of any significant changes via a notice on our website or by email.